Privacy Policy

Privacy Policy for SMS Communication

Effective Date: 11/14/2024

At Boroski Plumbing, LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information we gather through SMS communication. By interacting with us via SMS, you agree to the terms outlined below.

1. Information We Collect

When you communicate with us via SMS, we may collect and store the following information:

  • Personal Information: This may include your name, contact number, and any details you provide in SMS communications.
  • Communication Records: We retain records of our SMS interactions, including messages you send to us and responses we send to you.

2. How We Use Your Information

We use your information solely for the purpose of providing and improving our customer service, including:

  • Responding to Your Inquiries: If you reach out to us and we’re unable to answer, we may send you a text message to let you know that we’ll call you back as soon as possible.
  • Customer Support: We may use SMS communication to enhance our service by allowing you to provide information that may help us assist you more efficiently.

3. Opting Out of SMS Communication

  • Reply STOP: If you wish to stop receiving SMS messages from us, simply reply “STOP” to any message you receive, and we will remove you from our SMS list.
  • Unsubscribe Requests: You may also contact us directly at [email protected] to request removal from SMS communication.

4. Data Retention and Security

  • Retention: We retain SMS records for the duration of our client relationship to facilitate customer service and for compliance with applicable regulations.
  • Security: We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

5. Data Sharing and Third-Party Services

We do not share your information collected via SMS with any third-party companies for marketing purposes. However, we may use third-party service providers to facilitate SMS communication, who are required to protect your information in compliance with applicable laws.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this SMS Privacy Policy, please contact us at:

Boroski Plumbing
517 Hay Hill Ln
Unit A
Myrtle Beach, SC 29579
[email protected]
+1 (843) 765-2084